Ipsos integrates Cadena with Oracle HCM for multi-country payroll compliance in Southeast Asia.
As one of the world’s largest market research agencies, Ipsos Group S.A. operates in 90 markets, delivering actionable insights that help clients navigate a complex world. With a vast network of professional researchers and field interviewers, Ipsos relies on precise data - not just for its clients, but for its own global workforce management across the Southeast Asian region.
The seamless integration between Oracle HCM and Cadena Series 5 has virtually eliminated manual data entry and human error. We now have 100% digital compliance across all our statutory reporting, which is a significant milestone for our regional operations.
Results at a glance
Scale
Supporting 1,000+ employees across the Southeast Asian region.
Innovation
Customized salary calculation function for the Indonesian interviewer workforce.
Compliance
100% digital extraction for government social insurance and tax reporting across five jurisdictions.
Integration
Seamless data flow from Oracle HCM (Global) to Cadena (Local).
The challenge
Orchestrating regional payroll through a global lens
For a global leader in data and analytics, maintaining a unified "Source of Truth" is non-negotiable. However, Southeast Asia presents a mosaic of labor laws, tax codes, and unique workforce structures. Ipsos needed to harmonize its global corporate standards with the granular, localized requirements of five distinct markets, each with its own statutory landscape.
The primary hurdle was bridging the gap between Oracle HCM, their global system of record, and the highly specialized payroll and compliance needs of a regional workforce exceeding 1,000 employees.
The scope
A multi-year, phased regional integration
The project focused on creating a robust, automated bridge between Oracle HCM and Cadena HRM Series 5. This ensured that global employee data remained in perfect sync with local payroll engines, eliminating manual intervention and regional compliance risks.
Phase 1 (2020):
Launch of payroll and compliance operations for Vietnam, Indonesia, and the Philippines.
Oracle HCM Integration:
A standardized integration ensures that all employee profiles and contractual information flow from Oracle HCM directly into the local payroll system as the primary data input.
Specialized Field Operations:
For Ipsos Indonesia, a customized function was engineered within Cadena to manage the complex, high-volume salary calculations specifically for their market researchers and interviewers.
Phase 2 (2022):
Expansion to include Ipsos Thailand, managing local Thai tax and social fund logic.
Phase 3 (2023):
Completion of the regional loop with the addition of Ipsos Singapore, automating CPF and IRAS statutory requirements.
The benefits
Local precision at a global scale
1
Unified data integrity
By integrating Oracle HCM with Cadena, Ipsos eliminated the "double-entry" trap for its 1,000+ staff members. New hires, contract amendments, or transfers updated in Oracle are automatically reflected across all five local payroll engines. This ensures that the global "Source of Truth" is always the local reality
2
Specialized logic for unique workforces
Unlike standard corporate payroll, Ipsos required a solution that could handle the variable nature of market research. The customized interviewer calculation tool in Indonesia allows Ipsos to manage non-standard payroll cycles and project-based compensation with the same digital rigor as their permanent staff.
3
Multi-country statutory compliance
The implementation successfully automated the intricate social insurance and tax (PIT) logic for five different nations.
• Automated calculations: Cadena handles the specific statutory formulas for BPJS (Indonesia), SSS/PhilHealth (Philippines), Social Insurance (Vietnam/Thailand), and CPF (Singapore).
• Digital government reporting: All statutory reports are extracted directly from the system in the exact formats required by each local government, virtually eliminating manual errors.
4
Regional operational efficiency
The phased rollout demonstrates a scalable blueprint. Ipsos can now manage a diverse SEA workforce through a single regional ecosystem, providing HR and Finance teams with real-time operational control while maintaining 100% digital compliance.