Park Hyatt Saigon was Cadena’s very first customer over 20 years ago. In fact, Cadena’s core Time Attendance and Payroll modules were originally co-developed specifically to meet their high operational standards. Today, that foundation has evolved into an enterprise-wide HR solution powering 2,000+ employees across 6 luxury Hyatt properties throughout Vietnam.
Park Hyatt Saigon laid the foundation for Cadena’s journey in hospitality HR software 20+ years ago. Today, as Hyatt expands its footprint across Vietnam, Cadena continues to provide the localized payroll accuracy, biometric time tracking, and seamless enterprise integration required by world-class luxury properties.
When Hyatt established its footprint in Vietnam twenty years ago, the local market lacked software flexible enough to manage complex Vietnam labor compliance and shift attendance. Rather than compromising on generic tools, Hyatt contracted Cadena to build a bespoke HR platform aligned with its specific operational standards.
As Hyatt expanded with new properties across major urban centers and resort destinations in Vietnam, deploying a software engine built for 24/7 shift rotations, canteen access control, and alignment with its global PeopleSoft system became the natural choice for seamless expansion.
Properties Running on Cadena
6 independently managed Hyatt properties — from the flagship city hotel that started it all to integrated beach resorts — have each been brought onto Cadena.





